Chapter
13 Network Hints
Incorrect
case is displayed - If you input your next case number and
have a display for the case you were looking at before, hit
the refresh button on your browser – you should then see the
correct case information.
You
cannot get the login screen - be sure that you tried to
access the Chapter 13 Network page from
Jack W. Gooding's home page.
If you did follow the links and still get the message,
you may need to change your firewall settings to allow the
http header information to be passed to each site.
If
you are running Norton Internet Security -
you will
have to disable Privacy Control.
You may be asked to login more than once, but you
should be able to see our site.
If
you cannot find the Print Status - look
at the right side of the screen.
If you do not see a list of options including Status
Report, you will need to resize your display.
Go to Control Panel, Settings, Display
and then select the Settings tab.
Increase the screen area size (to at least 800 by 600)
and hit OK.
If you are
still having problems please email
Brian Orell at
borell@ark13.com and provide as much detail as possible;
i.e. login ID, description of problem.